The below testimonial is from author, lecturer, humorist and WebTrax Studio client Paula Kamen. Paula runs Transcription Professionals and a website for her own writing projects. WebTrax designed and built both sites.
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WebTrax greatly improved my business building my transcription company site several years ago, and then revising it last year to make it mobile friendly. The website is central to my business -- as my main way of attracting clients in an extremely competitive market. The professional look of the website basically sets a tone for how they will trust my company in the future. My clients also use the site throughout the order process, such as in filling out an order form and paying deposits.
Clients regularly comment about how attractive and clean it looks, and how easy is for them to use. That is a result of Estelle taking much time to talk to me and understand how my business works -- and then incorporating that knowledge in the basic design. For example, she had the idea to build a very intuitive separate menu for client actions (order form, uploading files to transcribe and payment). In the past, those options were scattered throughout the site and were confusing to locate.
She also had useful suggestions based on her knowledge of the latest in website technology and graphics. That included edits in menu text to maximize search-engine results, very current technological and graphic additions, such as moving slides with testimonials on the top of the site, and the latest (and most affordable) option for taking credit cards online. She also has a sense of humor, which is very unusual, to make the site even entertaining with its choice of retro illustrations.
-- Paula Kamen, owner and manager of Transcription Professionals
